Customer Visit Request – Sutphen Dealer Portal

Visit Details

Once you have confirmed your [customer] visit plans please provide as much detail as possible about the logistics and reason for the visit. Thank you!

Fire Department/Company Visiting*

Department/Company Location (City, State)*

HS# (if applicable)

Product Type, Body Style (i.e. Dublin Pumper, S4)*

Reason for Visit*

Tour or Demonstration (Potential Customer)
Preconstruction Meeting
Mid-Inspection
Final Inspection
Remote / Virtual Visit
Other

If Reason for Visit is "Remote / Virtual Visit" or "Other", please provide details below:

Facilities Visiting*

Dublin
Hilliard
East
Urbana Chassis
Urbana Pumper
Urbana Service

Arrival Date*

Arrival Time*

:

Departure Date*

Departure Time*

:

Starting Date of main Meeting or Inspection (i.e. Pre-Construction will be on - or start on - 4/12/2023) (if applicable)

Type of Customer*

Potential Customer
New Customer (First Sutphen Purchase)
Existing/Return Customer

Accompanied By (Dealer Representative #1)*

Please type in name if above selection was "Other" (if applicable)

Accompanied By (Dealer Representative #2) (if applicable)

Please type in name if above selection was "Other" (if applicable)

Accompanied By (Dealer Representative #3) (if applicable)

Please type in name if above selection was "Other" (if applicable)

Sutphen Sales Territory Manager*

Sutphen Project Manager*

Visit Details or Requests*

Customer Details

Please enter any information possible that is specific to the customer. This will allow Sutphen to maximize the customer experience throughout the visit.

Customer Name (Group Leader/In Charge)*

First Last Title/Position

Customer Name (2)

First Last Title/Position

Customer Name (3)

First Last Title/Position

Customer Name (4)

First Last Title/Position

Customer Name (5)

First Last Title/Position

Customer Name (6)

First Last Title/Position

Other Customers

Relationship Summary*

Please provide any information about the relationship between the Customer and Sutphen. This may be related to status of a truck in production, a past negative experience, specific requests...etc.

Supporting Documents or Photos

Drop files here or

Max. file size: 100 MB.

Please upload any documents or photos to support your summary above.